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If for some reason you are unsatisfied with your purchase, we will issue a refund once the card is returned in it's original condition.

If returning an item, you must notify us within 7 calendar days of the item's delivery. After you notify us, we must receive the item within 5 calendar days of the notification.

Buyer must pay for shipping, insurance on the item, and deliver priority or 1st class mail (or similar service) with a signature confirmation to ensure the item is received. If the item gets lost in the mail and we do not receive it, we can't issue a refund.  If there is an issue, please let us know as soon as possible.

The exact item must be returned in the same condition it was sent and securely packaged to prevent the case from cracking or the card from being damaged.

If you have an issue with your order, please email or call 972-616-4547. We want you to be satisfied with your purchase.